Terms and Conditions
Welcome to the online sales platform for Welcare Chemicals, operating under the brand name Mr. Nirmal. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase. If you do not agree with any part of these terms, you must not use our platform.
1. General Information
1.1 Platform Owner: This website is owned and operated by Welcare Chemicals. 1.2 Purpose: This platform provides cleaning products under the brand name Mr. Nirmal for online purchase by individuals and businesses. 1.3 Eligibility: By using this platform, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
2. Products and Pricing
2.1 Product Descriptions: We strive to ensure accurate descriptions of our cleaning products. However, we do not warrant that the product descriptions, images, or other content are error-free, complete, or current. 2.2 Pricing: All prices are listed in the applicable currency and include taxes unless stated otherwise. Prices are subject to change without notice. 2.3 Product Availability: All products are subject to availability. If a product is out of stock, we will notify you and may offer alternatives or a refund.
3. Orders and Payments
3.1 Order Confirmation: Once you place an order, you will receive an email confirmation. This confirmation does not signify acceptance of your order but serves as acknowledgment of receipt. 3.2 Payment Methods: We accept payments through authorized payment gateways. All payment information is securely processed. 3.3 Order Cancellation: Orders can be canceled before shipment by contacting customer service. After shipment, cancellations or returns are subject to our return policy.
4. Shipping and Delivery
4.1 Shipping: We deliver within specified serviceable areas. Shipping charges and delivery timelines will be provided at checkout. 4.2 Delivery: While we strive for timely delivery, delays due to unforeseen circumstances are not our responsibility. 4.3 Damaged Goods: Inspect the package upon delivery. Report any damages or defects within 48 hours to our customer service for resolution.
5. Returns and Refunds
5.1 Return Policy: Returns are accepted only for defective or damaged products. The product must be returned in its original packaging within 7 days of delivery. 5.2 Refund Policy: Refunds are processed after the returned product passes our inspection. Refunds will be made to the original payment method within 7-14 business days.
6. User Responsibilities
6.1 Account Security: You are responsible for maintaining the confidentiality of your account and password. Notify us immediately of any unauthorized use. 6.2 Prohibited Activities: You agree not to misuse the platform, including but not limited to tampering with the website, submitting false information, or engaging in unlawful activities.
7. Intellectual Property
7.1 Ownership: All content, trademarks, logos, and designs on this platform are the intellectual property of Welcare Chemicals. Unauthorized use is prohibited. 7.2 License: You are granted a limited, non-exclusive, and revocable license to access and use the platform for personal or business purposes.
8. Liability and Indemnity
8.1 Limited Liability: Welcare Chemicals is not liable for indirect, incidental, or consequential damages arising from the use of the platform or products. 8.2 Indemnity: You agree to indemnify and hold us harmless from claims, damages, and expenses arising from your breach of these terms.
9. Privacy Policy
9.1 Data Collection: We collect and use your personal information in accordance with our Privacy Policy, which is available on the website. 9.2 Consent: By using the platform, you consent to the collection and use of your information as outlined in the Privacy Policy.
10. Modifications to Terms
We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on the platform.
11. Governing Law
These terms are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in [City/State].
12. Contact Us
For questions or concerns, please contact us at:
- Email: welcarechemicals@gmail.com
- Phone:8086850820
- Address:Velur Thrissur
Thank you for choosing Mr. Nirmal by Welcare Chemicals for your cleaning needs.